Craftsmanship in every boot, shoe and garment
At Dubarry of Ireland, we take great care and pride in the design and craftsmanship of all our products. We use only the best of raw materials to the highest international manufacturing standards. It is our objective that every product we sell should be perfect. All products are fully guaranteed against defects in materials and workmanship for one year from the date of purchase. Your statutory rights are in no way affected.
In the most unlikely event that a Dubarry product does not match up to our standards we will take corrective action. If, within twelve months of purchase, there are any defects in your product that can be attributed to a manufacturing default then please return it, along with proof of purchase, to the outlet/vendor from where you purchased. It will be promptly returned to us for repair. In the event of it not being repairable then we will replace it.
Where purchased directly from Dubarry of Ireland, either online or from Dubarry Events, goods must be returned in undamaged packaging by mail or courier. Please note, mail or courier charges must be covered by the customer. Please return to:
Dubarry of Ireland, Canada
Ludlow of London Ltd,
68 Inglewood Drive,
Tel: 416-480-BOOT (2668)
N.A. Toll Free: 1-866-768-BOOT (2668)
Please note that normal wear and tear or accidental damage to the item is not covered under the returns/replacement policy. However our Customer Service Department will be happy to provide you with a quotation for repair where possible.
Repairs inside of warranty period
For Dubarry of Ireland product repairs inside of the one year warranty, all repairs are carried out free of charge. Where you purchased from a Dubarry of Ireland dealer, you must return the product in the first instance to where you originally purchased them for an initial assessment.